We are located in Australia, shipping is done through Australia Post to your location. We ship Worldwide! Ready To Go Fabrics and all other general stock are shipped next business day, Pre-Order fabrics are shipped when they have been dyed.

All orders from the website have a tracking number included except for the $3 postage rate, this is sent with normal postage stamps and this is only available on a small amount of items and to Australian customers only.

International shipping rates are based on weight. So you will be surprised how many fabrics you can get in to a parcel before postage goes up to the next rate.

I post Monday to Fri only. No post on weekends or Public Holidays. (Western Australian Public Holidays vary to other states).

I often pack parcels late at night for post the next business day, so you may get your tracking number the night before it is sent.

We aim to have Pre-Order Fabrics completed within 2 weeks. Occasionally there may be a further delay due to fabric type being out of stock. I will contact you if there will be a little delay on your order.

If ordering during a sale, there will be more than the usual amount of orders coming in, so you may experience a delay on your order during this time.

Please read top of collection page for any fabrics that are out of stock, (in red at top of page) there could be a long wait time on these as I will not be able to get that fabric until suppliers are back in stock. If you stitch on a range of fabrics, it would be better to order a different fabric type than the out of stock one so there is no delay, as I have no control over when the suppliers receive them and then send them on to us. If you do decide to order the out of stock fabric please understand that it could be up to 2 months before I have that fabric back in stock. (yes this really is how long it takes sometimes!)

I have my order system set up to send you an email at each stage of the process that fabrics go through, ie: cutting, dyeing, washing ect, so you know where your fabric is up to in the dyeing process. If there is a mis-dye I will let you know that I will need to re-do your fabric.

As Hand Dyed Fabrics are made to order per piece, please allow time for your fabrics to be completed if there was an issue with out of stock fabrics or a mis-dye.

Yes! We use the highest quality dyes on the market. Brilliant, mouth-watering, and PERMANENT color. they don't fade, even after repeated washings. (This is from the manufacturer of the dyes).

However, the description above is for clothes. We are adding another layer of cotton when we stitch on these fabrics, If you are using an intense dark colour and stitching all in white DMC there is a chance that some colour run off from left over dye particles that may still be in the fabric will run through your DMC and change the colour if you wet it. So common sense and caution is required.

My recommendation would be to keep your project as clean as possible while stitching. Wash your hands frequently, use frame covers and project bags to keep the dust, animal hairs ect away.

Fragrances! I do not use Fabric Softener on any of my fabrics. I do use a washing detergent that is fragranced. If you do have an allergy to fragrances, please leave a note in the checkout section so I can wash your fabric separately to other fabrics that will be washed normally.

While browsing this website, the prices are shown in your local currency, when you get to checkout, payments are captured in Australian $. When you go through your payment provider, example: paypal/credit card, they will convert the Australian $ value to your local currency which will take it back to amount you were shown while browsing.